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This truly ruined my day. I'm not a huge football fan, but being a Nashvillian, I support the Titans. I even sold a phone to Steve once when I worked for Verizon - he was possibly the nicest customer I ever had. He didn't act for a second that he was better than anyone else in the building. He didn't expect to be helped faster and get better service than anyone else. He was a good guy to have represent our city, this will be a black day forever in Nashville.
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I admit to nothing and apologize for even less.
- Me
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