Quote:
Originally Posted by No Quarter
Wow..that's strange.
The fact that you have not received a reply is not characteristic of TITLE.
I have purchased a multitude of items from them over the years, and have experienced nothing but excellent customer service.
But then, I live in Canada, and all purchases from TITLE have to go through their Canadian distributer which is RIVAL Boxing, so I am relly dealing with the RIVAL reps when ordering.
I would call TITLE direct and see what happens.
Good Luck!
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Dealing with Rival and dealing with Title are two completely different experiences. In fact, I heard from a very good source that even Rival frequently gets poor responses from Title to their requests for information regarding Canadian customers' orders.
Based upon what I've experienced firsthand and what I keep reading here, I think there is something very bad happening to this company. It is one thing to mislead customers regarding the status of their orders. It's an entirely different matter to send out poorly made products, as in this case.