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Old 05-29-2008, 12:35 AM   #5 (permalink)
customguards

White Belt
 
Join Date: Mar 2008
Location: COLORADO SPRINGS
Posts: 89
Status: customguards is offline
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Quote:
Originally Posted by cheath View Post
+1 for Scott. He has great service. I can't seem to get my impression right, but he is still working with me. I was afraid he was going to get upset and just refund (or keep) my money, but he said he'll work with me to get it right as long as I want the guard. He's honest and you can be the same, just say hey this doesn't fit, I don't like the design, or whatever. His priority is customer satisfaction.
It's not your fault and actually because of the situation that we have gone through I have changed my policy and place two sets of putty with each shipment. I just ask that they return the one that they don't use. I did send you new kit out yesterday and did put 2 kits in the package. Thank you for being so understanding on the issue and I might see you when I go to North Carolina, maybe we can roll a bit. Take care.
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