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Used to be a 911 dispatcher.
People call 911 all the time to report barking dogs, parking problems, loud music.
10% of the people are 90% of the problem. We called them frequent fliers in the dispatch center.
EVERYBODY lies to get the cops there faster. Even good people. "There's a gang of 20 kids fighting in the street!" Turns out to be about 5 kids hanging out in front of someones house who doesn't want them there.
A dispatch center is way busier than anyone could possibly realize. It's always understaffed with underpaid people working long hours.
Criminals are REALLY FUCKING STUPID.
10% of the cops are 90% of the problem when it comes to bad cops. Most are dudes just trying to make a living. Some, however, are psychopathic pricks.
90% of being a paramedic / fireman is mental focus.
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